Terms

MoikkaKasino Terms and Conditions 2026

These terms set out the rules that apply whenever you open an account or play at MoikkaKasino. We have written them in plain language so you know what we expect from you and what you can expect from us. Please read them in full before you register or deposit, and come back to them whenever you have a question. Gambling should always be entertainment, never a way to make money, and we ask you to play only with funds you can comfortably afford to lose.

1. Eligibility and Age

To use our services you must have reached the legal age of majority in the province or territory where you live, and you must be legally permitted to gamble there. By registering, you confirm that you meet this requirement and that all details you give us are true. We may ask for proof of age at any point, and we will close any account opened by a person who is underage. Winnings and deposits linked to such an account may be voided and returned to the original source. You must also be playing on your own behalf, using funds that belong to you, and not acting for any other person or business. If you are unsure whether online gambling is lawful where you live, please seek advice before you play.

2. Your Account

Registration is simple: select Register on our homepage, provide your email address, a password and your personal details, then confirm you are of legal age and accept these terms. Each person may hold only one account, and each household, device or payment method should be linked to a single player unless we have agreed otherwise in writing. You are responsible for keeping your login details private and for all activity that happens under your account. If you suspect someone else has gained access, tell us straight away through our Contact Us page. We may suspend or close duplicate accounts and cancel any bonuses or winnings connected with them.

3. Identity Verification (KYC and AML)

We operate under anti-money-laundering rules and run know-your-customer checks to protect both you and the casino. Before you can withdraw, you must verify your account by supplying documents that confirm your identity, address and, where relevant, ownership of the payment method you use. We may request further documents at any later stage, including information about the source of your funds. Until verification is complete, we may hold or decline withdrawals. Supplying false, altered or borrowed documents is a serious breach and may lead to account closure and the forfeiture of balances, as well as reporting to the relevant authorities where the law requires.

4. Deposits and Withdrawals

We accept Interac e-Transfer, Visa, Mastercard, MuchBetter, Paysafecard, Instadebit and Bitcoin. The typical minimum deposit is CAD 20, and the typical minimum withdrawal is CAD 20. Maximum amounts depend on the method you choose and your account status, and weekly and monthly withdrawal caps apply. Withdrawals are handled after a pending period and once KYC is complete. E-wallets and crypto are usually quicker, often within hours to one day, while card payments commonly take one to five business days. Withdrawals are normally returned to the method used to deposit. Your account can hold CAD, EUR, USD or NOK, and your bank may apply its own conversion fees.

5. Bonus and Promotion Rules

Our welcome package is worth up to CAD 1,000 plus free spins, and the first deposit step is a 100% match up to CAD 500 with 100 free spins. A minimum deposit of CAD 20 is needed to qualify. Winnings from bonus funds must be wagered 35 times the bonus amount before they can be withdrawn. While a bonus is active, your stake may not exceed CAD 5 per spin. An unfinished bonus expires after a period of 7 to 30 days. Exact amounts, wagering and expiry for Canadian players are set in the current bonus terms and may change, so check them before you deposit. The welcome offer is normally credited automatically, and any campaign that needs a code will say so clearly.

6. Game Weighting and Bonus Abuse

Not every game counts equally toward wagering. Contribution percentages and any excluded titles are shown in the bonus terms attached to each offer, and we may apply them when we calculate your progress. We do not allow bonus abuse. This includes placing bets above the permitted maximum, using strategies designed to guarantee a profit from bonus funds, opening multiple accounts to claim an offer more than once, or colluding with other players. If we find such behaviour, we may remove the bonus and any related winnings, and we may close the account. Only one welcome offer may be claimed per player.

7. Restricted Countries

Our services are not available to residents of the United States, the United Kingdom, France, the Netherlands, Spain or Australia. We also cannot accept players located in Ontario, which is a regulated market with its own licensing framework. You must not register or play from a restricted location, and using a VPN or false address to get around this rule is a breach of these terms. If we learn that you are playing from a restricted region, we may close your account, void your winnings and return any remaining genuine deposits where the law allows. It is your responsibility to make sure online gambling is permitted where you are.

8. Fair Play and Game Rules

Our games come from established studios, including Pragmatic Play, Play'n GO, NetEnt, Evolution, Hacksaw Gaming, Nolimit City, Push Gaming, Relax Gaming, Yggdrasil and Red Tiger. Each title follows its own published rules, and outcomes are decided by the game, not by us. If a game malfunctions, we may void affected rounds and correct your balance. You agree not to use bots, scripts, exploits or any software that gives an unfair advantage. Every result is final once a round is complete, except where an error is proven. We are licensed by the Kahnawake Gaming Commission under licence #00953, and we operate our games in line with that framework.

9. Dormant Accounts

If you do not log in or place any wager for an extended period, we may treat your account as dormant. We will try to contact you using the details on file before taking any action. Where an account stays inactive, we may apply reasonable administrative charges in line with our policies, restrict access, or require fresh verification before you can use it again. Any remaining balance stays yours, and you can request a withdrawal once you have passed our checks. To avoid this, simply sign in from time to time, and keep your contact details up to date so that we can reach you.

10. Account Closure and Self-Exclusion

You may close your account at any time by contacting our team. If you feel your play is becoming a problem, we encourage you to set deposit limits, take a break, or ask us to exclude you for a period you choose. While a self-exclusion is in place, we will not send you promotions and will block access to your account. You should also consider independent support services in Canada that specialise in problem gambling. We may close or suspend an account ourselves if we find a breach of these terms, a legal requirement, or signs of fraud. Any lawful balance will be returned after our checks are done.

11. Prohibited Conduct and Liability

You must not commit fraud, launder money, use stolen payment methods, chargeback legitimate deposits, abuse our staff or attempt to interfere with our systems. We may freeze funds and cooperate with the authorities where we suspect such activity. We aim to keep our services running smoothly, but we cannot guarantee uninterrupted access, and we are not liable for losses caused by technical faults, internet failures or events outside our control. Nothing in these terms limits any right you have that cannot be limited by law. You play at your own risk and remain responsible for any taxes that may apply in your situation.

12. Disputes and Governing Law

If you are unhappy with something, please start by contacting us through the Help Centre, the Contact Us page or by email at [email protected]. We will review your complaint fairly and reply as soon as we can. Our support is typically available daily, though round-the-clock live chat is not confirmed. If we cannot resolve the matter, you may escalate it through the channels set out in our complaints process. These terms are operated by SpectraWeb Services SRL, with its registered office in Costa Rica, and are interpreted in line with the framework under which we are licensed, unless local consumer law says otherwise.

13. Changes to These Terms

We may update these terms from time to time to reflect changes in the law, our products or our practices. When we make a significant change, we will post the updated version on our site and, where appropriate, let you know by email or a notice in your account. The date of the latest revision is shown on this page. By continuing to use our services after an update takes effect, you accept the revised terms. If you disagree with a change, you should stop playing and contact us to close your account. Please review this page regularly so you always know the rules that apply.